FAQ

In order to start the project in time, you are required to pay the 50% deposit before we start. Then, pay the balance payment before shipment. We accept to do the inspecton in our factory before we ship.

We can provide critical tolerance according to your actual demand. Normally, the ABS unit need +-0.05mm, the Metal unit need +- 0.02mm for CNC process, it will be different cost asked for higher tolerance. By the way, 3d printing is +-0.1mm, Vacuum Casting is +- 0.15mm

Sure, we can do logo on your product either laser etching or silk screen, but we do need your authorization to protect both end.

We have a very completed and efficiency order process, just simply give us confirmed order with payment prove, we will start the programing process, cnc, polishing, painting, assembly, and we will do packing after we got your final approval when you check all the photos we made.

Our company paid a big investment to installed an very advanced DATA SECURITY SYSTEM to protect all the data from our valued client. Every files can't be disclosured when anyone copy from all of our PC. All of our clients feel very comfortable and trust that Alec Model is reliable partner.

For prototype making, 1 pcs is basic q'ty to do.

The completed 3D file by STP,IGS or X_T format is required to do the fast and correct offer, and I am sure you have already the file on hand.